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CSA Travel Protection

Troubles such as illness, medical emergencies, delayed flights or lost luggage can occur when you least anticipate them and may affect your vacation. Travel insurance protects your vacation investment and provides the comfort and security you need to enjoy your trip. If you decide to purchase travel insurance, you have the option of using our preferred partner, CSA Travel Protection. CSA's plans safeguard you before, during and after your trip with important insurance coverage, 24-hour emergency assistance services, identity theft protection and concierge services.


Although you probably don't want to think about it, travel involves some unique risks. To be sure you're prepared, ask yourself the following questions:

Could I miss my trip and lose my vacation investment too? Unfortunately, the answer is yes. If you have to cancel or postpone that dream vacation, you will probably lose some or all of the money you have pre-paid. You may be able to reschedule the vacation, but will you have the money to pay for it?

Could it cost me extra money if I'm forced to come home early? You bet. There are usually additional costs involved when you unexpectedly have to return home, plus you won't get any money back for the missed portion of your trip.

Should I be concerned about medical insurance when I'm away from home? Definitely. Your medical coverage may be limited away from home, or you may not be covered at all, especially when traveling outside of the country. It's wise to check on this before you travel. Also, how will you find adequate medical facilities when you're traveling? What if you require costly emergency medical evacuation?

Would I benefit from expert help available when I need it? Yes, you probably would. When you're away from home, anything can happen. From a simple case of lost luggage to major medical emergencies, having someone there whenever and wherever you need them can make a huge difference during times of distress.


Benefits and services are described on a general basis. For complete details on policy exclusions and benefits, contact your Vacations To Go cruise counselor or CSA for a sample Description of Coverage or Policy.

Some of the Covered Reasons for Trip Cancellation and Trip Interruption Include:

  • Covered Sickness, Injury, death of you, a Family Member or Traveling Companion
  • Common Carrier delays resulting from inclement weather, mechanical breakdown, or unannounced strikes
  • Financial insolvency of a travel supplier (when purchased by final trip payment)
  • Jury Duty
  • Your primary residence or accommodations at your destination are made uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster
  • Mandatory hurricane evacuations
  • Being called into emergency military duty for a natural disaster
  • A documented theft of passports or visas
  • Your involuntary termination of employment or layoff after you've been working with the same employer for 1 year
  • A terrorist Incident that occurs in a city listed on the itinerary for the Insured's Covered Trip and within 7 days prior to the Insured's Scheduled Departure Date

Coverages & Services:

The table below provides a side-by-side comparison of the coverage and benefit limits of the CSA Comfort and CSA Luxe plans.

Coverage (Underwritten by Generali U.S. Branch)

CSA Comfort Plan Maximum Benefit Limits

CSA Luxe Plan Maximum Benefit Limits

Trip Cancellation

100% of Trip Cost

100% of Trip Cost

Trip Interruption

150% of Trip Cost

150% of Trip Cost

Travel Delay ($150 per person daily limit applies)

$1,000 Per Person

$1,000 Per Person

Missed Connection

$500 Per Person

$1,000 Per Person

Baggage Coverage

$1,000 Per Person

$1,500 Per Person

Baggage Delay Coverage

$200 Per Person

$500 Per Person

Medical and Dental Coverage

$50,000 Per Plan

$250,000 Per Plan

Emergency Assistance and Transportation

$250,000 Per Plan

$1,000,000 Per Plan

Rental Car Damage

$25,000 Per Plan

$50,000 Per Plan

Accidental Death and Dismemberment - Air Flight Accident

$100,000 Per Person/
$250,000 Per Plan

$200,000 Per Person/
$200,000 Per Plan

Accidental Death and Dismemberment - Travel Accident

Not Available

$50,000 Per Person/
$100,000 Per Plan

Note: Maximum limits listed above are per person, unless otherwise noted. Insurance coverage provided to all travelers listed on the policy, who must be residents of the United States or purchase this insurance within the United States.

Benefits and services are described on a general basis. Certain terms and conditions may apply.

These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA's designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. Generali U.S. Branch is rated A ("Excellent", 3rd out of 16 Categories A++ to S) by A.M. Best Company® for financial strength and operating performance (Ratings and analysis as of 6/6/12). California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali - U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice - U.S. Branch. To obtain CSA's license number in your state please click here.

Both the CSA Comfort and CSA Luxe plans also come with identity theft protection, 24-hour emergency assistance services and concierge services described below.

Identity Theft Protection
(Provided by CSA's Designated Provider)

Provides fast and responsive recovery support and coverage to restore your credit profile if you are a victim of identity theft. Services apply for six months beginning on your trip departure date.

* Identity Theft resolution services do not provide assistance for non-U.S. bank accounts.

24-Hour Emergency Assistance Services
(Provided by CSA's Designated Provider)

All it takes is a free phone call from anywhere in the world for immediate aid 24/7:

  • Medical Referral
  • Traveling Companion Assistance
  • Emergency Cash Transfer
  • Legal Referral
  • Locating Lost or Stolen Items
  • Replacement of Medication and Eyeglasses
  • Embassy and Consular Services
  • Worldwide Medical Information
  • Interpretation/Translation
  • Emergency Message Relay
  • Pet Return
  • Vehicle Return

Concierge Services
(Provided by CSA's Designated Provider)

Provides assistance with arranging sporting, amusement park and entertainment ticketing, fine dining reservations, golf tee times and special events.


Comfort Plan (G-5VTG) Cost Per Person

Trip Cost Bands

Ages 0-55

Ages 56-70

Ages 71+





$.01 - $500




$500.01 - $1,000




$1,000.01 - $1,500




$1,500.01 - $2,000




$2,000.01 - $2,500




$2,500.01 - $3,000




$3,000.01 - $3,500




$3,500.01 - $4,000




$4,000.01 - $4,500




$4,500.01 - $5,000




$5,000.01 - $5,500




$5,500.01 - $6,000




$6,000.01 - $6,500




$6,500.01 - $7,000




$7,000.01 - $8,000




$8,000.01 - $9,000




$9,000.01 - $10,000




For trips longer than 31 days, please call your Vacations To Go travel counselor. Rates above do not include a $6 service fee.

Luxe Plan (G-6VTG) Cost Per Person

Trip Cost Bands

Ages 0-55

Ages 56-70

Ages 71+





$.01 - $500




$500.01 - $1,000




$1,000.01 - $1,500




$1,500.01 - $2,000




$2,000.01 - $2,500




$2,500.01 - $3,000




$3,000.01 - $3,500




$3,500.01 - $4,000




$4,000.01 - $4,500




$4,500.01 - $5,000




$5,000.01 - $5,500




$5,500.01 - $6,000




$6,000.01 - $6,500




$6,500.01 - $7,000




$7,000.01 - $8,000




$8,000.01 - $9,000




$9,000.01 - $10,000




For trips longer than 31 days, please call your Vacations To Go travel counselor. Rates above do not include a $6 service fee.


Pre Existing Medical Condition Exclusion
These plans offer to waive a pre-existing condition exclusion as long as you are medically able to travel at the time you purchase your travel insurance and your coverage is purchased prior to or within 24 hours of your final trip payment. Other conditions may apply. Please refer to your description of coverage for a complete definition of a pre-existing condition plus full benefit details.

10-Day Free Look
CSA stands behind their products and services. That's why they offer a 10-day free look on their travel protection plans. You'll have the ability to cancel your coverage and receive a full refund if you aren't completely satisfied - as long as you haven't left for your trip.

Policy Confirmations

You will receive a Description of Coverage (or Policy for residents of certain states) which describes the benefits and limitations in detail. If you do not receive your documents before you leave on your trip, call your Vacations To Go cruise counselor.

This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms and conditions listed in this summary are subject to change without notice and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.