Summary of New Cruise Line Cancellation Policies

American Cruise Lines

American Cruise Lines' Cruise with Comfort plan states that for new and existing bookings on cruises departing 3/9/2020 through 10/31/2020, guests may cancel their cruise up to 24 hours prior to departure and receive cruise vouchers equal to 100% of the amounts paid to be used for travel before 12/31/2021. Standard cancellation terms apply to guests who cancel but decline the voucher.

To see a list of American Cruise Lines sailings, click here.

Azamara

Azamara's Cruise with Confidence plan states that for existing bookings and for new sailings booked on or before 9/30/2020 and departing through 4/30/2022, guests may cancel their cruise up to 48 hours prior to the day of departure or reschedule their booking for next year.

Guests who cancel who are paid-in-full will receive a refund or a 100% Future Cruise Credit (FCC) good toward voyages that depart through 4/30/2022. Standard cancellation terms apply to guests who cancel prior to the final payment date.

To see a list of Azamara sailings, click here.

Carnival

Carnival's flexible cancellation policy states that for existing bookings made on or before 3/10/2020 and departing through 9/30/2020, guests may cancel their cruise up to 30 days prior to the day of departure.
 
The portion of the cruise fare in penalty at the time of cancellation is given back to the customer as an FCC and the balance is refunded to the customer’s original form of payment. The (FCC) must be redeemed on a cruise within one year of the original sailing. Standard cancellation terms apply to all new bookings made after 3/10/2020.

To see a list of Carnival sailings, click here.

Celebrity

Celebrity Cruises' Cruise with Confidence plan states that for existing bookings and for new sailings booked by 9/30/2020 and departing through 5/4/2022, guests may cancel their cruise up to 48 hours prior to the day of departure or reschedule their booking for next year.

Guests who cancel who are paid-in-full will receive a 100% Future Cruise Credit (FCC) good toward voyages that depart through 5/4/2022. Standard cancellation terms apply to guests who cancel prior to the final payment date. After the final payment date, customers who decline the Cruise with Confidence FCC are ineligible for a refund.

To see a list of Celebrity sailings, click here.

Costa Cruises

Costa Cruises' new cancellation policy states that for bookings made before 8/31/2020 on sailings departing by 8/31/2020, guests may cancel their cruise up to 48 hours prior to the day of departure and receive a 100% FCC which must be redeemed within one year of the issue date on sailings that depart before 11/20/2021. Standard cancellation terms apply to guests who cancel but decline the FCC.

To see a list of Costa sailings, click here.

Crystal

The Crystal Confidence policy states that for bookings made by 7/31/2020 on any sailing departing in 2020, guests may cancel their cruise up to 7 days prior to the day of departure. Guests who cancel will receive a 100% Future Cruise Credit (FCC) for cruise monies paid. The FCC may be applied to cruises departing through the end of 2023.

Additionally, Crystal's Voyage Assurance program states that for new and existing bookings on voyages from November 2020 through April 2021 aboard Crystal Symphony and Crystal Serenity, guests have the opportunity to cancel their cruise for a full refund within seven days of being notified of itinerary changes. Changes may include either embarkation or disembarkation port and/or alteration of more than 30% of the itinerary’s scheduled ports of call.

To see a list of Crystal sailings, click here.

Cunard

Cunard's Book with Confidence plan states that for cruises departing through 8/31/2020, guests may cancel their cruise up to 48 hours prior to the day of departure. Guests who cancel will receive a Future Cruise Credit (FCC) equivalent to the cancellation fees to be used through 12/31/2021 on any sailing departing through 3/31/2022.

The remainder of the cruise fare paid will be issued as a refund to the original form of payment. Standard cancellation terms apply to guests who cancel prior to the final payment due date. Additionally, for new and existing bookings on cruises departing between 7/1/2020 and 9/30/2020, Cunard has relaxed the final payment due date from 120 days to 60 days prior to sailing.

To see a list of Cunard sailings, click here.

Disney

Disney Cruise Line's new cruise date flexibility policy states that for exisiting bookings and new bookings made before 8/31/2020 on sailings departing by 3/31/2021, guests may change their sail date up to 15 days prior to the day of departure to a future sail date departing prior to 4/1/2022.

To see a list of Disney sailings, click here.

Holland America

Holland America's Book with Confidence plan states that for new bookings made between 3/1/2020 and 8/31/2020 on cruises departing through 12/31/2021, guests may cancel their cruise up to 30 days prior to the day of departure.

Guests who cancel will receive a Future Cruise Credit (FCC) equivalent to the cancellation fees to be used within 12 months of the issue date on any sailing through 12/31/2022. The remainder of the cruise fare paid will be issued as a refund to the original form of payment. Standard cancellation terms apply to guests who cancel prior to the final payment due date.

To see a list of Holland America sailings, click here.

MSC Cruises

MSC's Cruise Assurance program states that for new and existing bookings on cruises departing on or before 10/31/2020, guests may cancel their cruise up to 48 hours prior to the day of departure.

Guests will receive a 100% Future Cruise Credit (FCC) to be used on any sailing departing on or before 12/31/2021. Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Cruise Assurance program.

To see a list of MSC Cruises sailings, click here.

Norwegian

Norwegian's Peace of Mind policy states that for new and existing bookings made by 7/31/2020 on cruises departing through 11/30/2020, guests may cancel their cruise up to 48 hours prior to the day of departure.

Guests will receive a 100% Future Cruise Credit (FCC) to be used within one year of the issue date on any sailing departing through 12/31/2022. Standard cancellation terms apply to guests who cancel prior to the final payment date or who decline the FCC provided by the Peace of Mind policy.

To see a list of Norwegian Cruise Line sailings, click here.

Oceania Cruises

Oceania Cruises' Travelers Assurance Program states that for new and existing bookings made through 7/31/2020 on voyages departing in 2020, 2021 or 2022, paid-in-full guests may cancel their cruise up to 48 hours prior to the day of departure.

Guests will receive a 100% Future Cruise Credit (FCC) to be used within one year of issue date on can cruise departing on or before 12/31/2022. Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Traveler’s Assurance program.

To see a list of Oceania Cruises sailings, click here.

P&O Cruises

P&O Cruises' Travelers Assurance program states that for existing bookings on sailings departing between 8/1/2020 and 8/31/2020, guests may cancel their cruise up to 48 hours prior to the day of departure or reschedule their booking for next year. Guests who cancel who are paid-in-full will receive a 110% Future Cruise Credit (FCC) to be used before 12/31/2021 on cruises departing through 3/31/2022.

For bookings on sailings that depart after 9/1/2020, guests may also reschedule their booking to another sailing free of charge, but it must be requested prior to the final payment date. Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Travelers Assurance program.

To see a list of P&O Cruises sailings, click here.

Paul Gauguin Cruises

Paul Gauguin Cruises' Worry-Free Booking policy states that for new bookings made on or after 3/27/2020 for sailings departing in 2021 and later, guests may cancel for a Future Cruise Credit (FCC) valid for 24 months from the original sailing date.

For new bookings made for 2020 departures, guests can pay a reduced deposit of 10% (normally 25%) and may cancel up to 31 days prior to departure for an FCC or a refund. In the case of a refund, guests are subject to an additional administrative fee.

To see a list of Paul Gauguin sailings, click here.

Ponant

Ponant's Worry-Free Booking policy states that new bookings made on or after March 9, 2020 for travel on 2021 sailings and on, guests may cancel their cruise up to 90 days after confirmation and receive a refund or a Future Cruise Credit (FCC) valid for 24 months of the original sailing date. For new bookings made for 2020 departures, guests can pay a reduced deposit of 10% (normally 25%) and may cancel up to 30 days prior to departure and receive a refund or Future Cruise Credit (FCC).

For any booking made between 29 days prior to sailing and sailing date, the cancellation penalty will amount to 100% of the booking value. Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Worry-Free Booking policy. This includes the $250 administrative fee.

To see a list of Ponant sailings, click here.

Princess

Princess Cruises' Cruise with Confidence program states that for cruises departing through 4/30/2021, guests may cancel their cruise up to 30 days prior to the day of departure and receive a Future Cruise Credit (FCC) for any cancellation fees and a refund of additional funds received to the original payment method. Additionally, Princess has relaxed their final payment due date for these sailings to 60 days prior to departure

To see a list of Princess Cruises sailings, click here.

Quark Expeditions

Quark Expeditions' Book with Confidence program states that for cruises departing between October 1 and December 31, 2020, guests may cancel within 90 days prior to the day of departure. Guests booked on cruises departing January 1, 2021 or later may cancel within 120 days prior to the day of departure.
 
Paid-in-full guests who cancel will receive a 120% Future Travel Refund Credit (FTRC) and guests who are not paid in full who cancel will receive a 100% FTRC. The FTRC may be used within 24 months of cancellation. Customers who decline the Book with Confidence FTRC are ineligible for a refund.

To see a list of Quark sailings, click here.

Regent

The Regent Reassurance program states that for all new and existing reservations made by 5/18/2020 on cruises scheduled to depart on or before 12/31/2020, guests who have paid in full may cancel up to 48 hours prior to the day of departure. Guests will receive a 100% Future Cruise Credit (FCC), which can be applied within one year of issue date on any sailing departing before 12/31/2022.

Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Regent Reassurance program.

Additionally, the Return with Regent program states that for all bookings made between 5/18/2020 and 7/31/2020 on cruises scheduled to depart by 12/31/2022, guests who have paid in full may cancel up to 15 days* prior to the day of departure and receive a 100% Future Cruise Credit (FCC) plus 50% reduced deposits* and $1,000 onboard credit (OBC) on their next sailing.

*Guests sailing in the Regent Suite, or on a World Cruise or Grand Voyage, may cancel for any reason up to 65 days prior to the day of departure and receive a 100% Future Cruise Credit. Reduced deposit not applicable to guests sailing in the Regent Suite, or on a World Cruise or Grand Voyage.

To see a list of Regent sailings, click here.

Royal Caribbean

Royal Caribbean's Cruise with Confidence plan states that for existing bookings and for new sailings booked by 9/30/2020 and departing through 5/4/2022, guests may cancel their cruise up to 48 hours prior to the day of departure or reschedule their booking for next year.

Guests who cancel who are paid-in-full will receive a 100% Future Cruise Credit (FCC) to be redeemed before 12/31/2021 or within 12 months of the original cancelled sail date (whichever is longer) on any cruise. Standard cancellation terms apply to guests who cancel prior to the final payment date. After the final payment date, customers who decline the Cruise with Confidence FCC are ineligible for a refund.

To see a list of Royal Caribbean sailings, click here.

Scenic Cruises

Scenic's flexible cancellation policy states that for bookings on cruises scheduled to depart between 7/1/2020 and 12/31/2020, guests may cancel up to 30 days prior to the day of departure and receive a 100% Future Travel Credit (FTC) to be used on departures through 12/31/2022. Standard cancellation terms apply to guests who cancel but decline the FTC.

To see a list of Scenic Cruises sailings, click here.

Seabourn

Seabourn’s Book with Confidence plan states that for bookings made by 7/31/2020 and departing by 12/31/2021, guests may cancel up to 30 days prior to departure and receive a Future Cruise Credit (FCC) equivalent to their cancellation fees.

The remainder of the amount paid will be issued as a refund to the original form of payment. Standard cancellation terms apply to guests who cancel prior to the final payment due date.

To see a list of Seabourn sailings, click here.

Silversea

Silversea's Cruise with Confidence plan states that for new and existing bookings on cruises departing through 4/30/2021, guests may cancel up to 48 hours prior to the day of departure and receive a 100% Future Cruise Credit (FCC) to be used within 2 years of the issue date.

Standard cancellation terms apply to guests who cancel prior to the final payment date. After the final payment date, customers who decline the Cruise with Confidence FCC are ineligible for a refund.

To see a list of Silversea Cruises sailings, click here.

Viking Cruises

Viking's Risk-Free Guarantee states that for any booking made between 5/1/2020 and 6/30/2020, guests may cancel up to 24 hours prior to the day of departure and receive a 100% Future Cruise Credit (FCC) to be used within 24 months of issue date on any river, ocean or expedition cruise. Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Risk-Free Guarantee program.

To see a list of Viking Cruises sailings, click here.

Windstar

Windstar Cruises' Travel Assurance policy states that any new or existing bookings on cruises departing through 12/31/2021, guests may cancel within 15 days prior to the day of departure and receive a 100% Future Cruise Credit (FCC) to be used on any cruise departing by 12/31/2021.

Standard cancellation terms apply to guests who cancel but decline the FCC provided by the Traveler’s Assurance policy. The penalty amount assessed will be issued as an FCC and the remainder of the amount paid will be issued as a refund to the original form of payment.

To see a list of Windstar Cruises sailings, click here.