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Queen Victoria Special Needs Info


All cruise ships have a limited number of accessible cabins and in-room special needs amenities such as TTY phones and vibrating alarm clocks. To obtain the cabin and amenities you require, book early. It is also important to communicate your special needs to your Vacations To Go cruise counselor prior to booking so he or she can determine whether your needs can be met.

The Special Needs information shown for this ship was provided by the cruise line and Vacations To Go is not responsible for any errors or omissions.

For complete information about this cruise ship, including a picture, click here.

To view a detailed list of accessible cabins and measurements, click here.

For passengers with limited mobility
Wheelchair accessible cabins Yes
Cabins with widened stateroom door Yes
Cabins with widened bathroom door Yes
Cabins with roll-In shower Yes
Note: Shower is wet-room style
Cabins with fold down shower bench Yes
Note: On request (first come, first serve basis)
Shower stool upon request Yes
Note: On request (first come, first serve basis)
Number of inside accessible cabins 3
Number of outside accessible cabins 0
Number of veranda accessible cabins 14
Number of suite accessible cabins 3
Additional grab bars in bathroom and shower Yes
Raised toilet seats Yes
Note: On request (first come, first serve basis), toilets are from 16.5 inches to 18.9 inches tall, the raised seats do not have arms
Toilet grab bar Yes
Transfer bench upon request No
Elevators support wheelchairs Yes
Elevators support scooters Yes
Elevators support electric wheelchairs Yes
Wheelchair access to all public rooms Yes
Ramps to all passenger areas, all decks Yes
Elevator access to all passenger decks Yes
Sills at public room thresholds Yes
Accessible tables in main dining room Yes
Power wheelchairs or scooters can be recharged in cabin Yes
Note: Both UK 3 pin and US 2 pin sockets are used on board. You will find a three pin socket next to a two pin socket. It is important that guests contact the manufacturer or supplier to ensure that the equipment is safe to use at 50Hz and the voltage is compatible.
Access to a pool and/or a jacuzzi with a lift Yes
Note: Pavilion pool, weight limit is 308lb
Guest relations and shore excursions desks are accessible Yes
Wheelchair spaces in the theatre Yes
Pier assistance offered Yes
Early embarkation/disembarkation offered No
 
For passengers who are Hard of Hearing or Deaf
Assistive listening device available upon request Yes
Infrared system in show area to amplify dialogue Yes
Note: Receivers at reception for Royal Court Theatre and Queens Room
TTY phone in stateroom Yes
Shake awake or flashing light alarm clock on request Yes
Note: Visual alert system (Ameriphone) - which contains a flashing lamp, powerful bed shaker and a wireless doorbell.
Flashing light warnings for emergencies Yes
Note: Visual alert system (Ameriphone) - which contains a flashing lamp, powerful bed shaker and a wireless doorbell.
Closed caption decoders on televisions No
Note: (Except on in-stateroom emergency video), can provide access to DVD player and DVD library which contains closed captioning
Flashing light door buzzers available Yes
Note: Visual alert system (Ameriphone) - which contains a flashing lamp, powerful bed shaker and a wireless doorbell.
For passengers with low vision or who are blind
Daily activity list offered in large print Yes
Menus offered in large print Yes
Menus offered in braille Yes
Cruise services directories offered in large print Yes
Personnel assigned for assistance in case of emergency Yes
Cabin steward can orient passenger to cabin facilities Yes
Elevators have braille, tactile and audible arrival alerts Yes
Service animals allowed onboard Yes
Personnel will orient passenger to the ship upon embarkation Yes
Early embarkation/disembarkation upon request No
Emergency procedures offered in braille Yes
Note: Also in large print
Tactile and braille signage in public areas Yes
For Passengers with Diabetes
24-Hour room service Yes
Refrigerator in cabin Yes
Sugar-Free desserts available Yes
Container for needle disposal on request Yes
Note: Upon request from steward
Doctor on board Yes

Note: For safety, Cunard requires anyone in a wheelchair (even part-time users) to book one of these cabins or select non-adapted suites (with standard door widths). Contact your Vacations To Go agent for a list of acceptable non-adapted suites.



The Special Needs department at Vacations To Go is open Monday through Friday, 8am to 7pm, and Saturday and Sunday, 9am to 6pm, Central Time.


800-998-6902