Travelers Who Are Hard of
Hearing or Deaf

Service Animals
Most cruise ships will permit travel with a service animal. However, each country has rules governing the entrance of animals, and you are responsible for obtaining all required permits for the animal to depart the vessel in non-U.S. ports. To learn about a country's rules regarding service animals, contact that country's consulate or embassy in Washington, D.C. Copies of these permits, along with proof of all necessary vaccinations for the return of your animal to the United States, should be faxed to the cruise line, and copies should be brought with you onboard the vessel. The cruise lines require proof of medical necessity and appropriate training certification for service animals.

How To Contact Us
Our Special Needs department is open Mon-Fri 8am to 7pm, Sat 9am to 6pm, CST, and can be reached by calling 800-998-6902. We also offer three additional ways for people who are deaf or hard of hearing to communicate with us. To communicate via E-mail or Instant Messenger, click here (or the blue button at the bottom of any Web page in this Special Needs section) and tell us how you wish to be contacted. The next available Vacations To Go special needs cruise counselor will contact you. To communicate via TTY Phone, call 1-800-998-6795 during our office hours.

Tell us where and when you want to cruise and check any hearing-related ship features that are important to you, and we'll show you the very best discounts on all the accessible ships that meet your requirements. Select as many options as you wish, but remember that in general, the more selections you make, the fewer matches will be found.